• Thank you for contacting the Sheridan IT Service Desk.
  
  At this time the IT Support Chat service will be temporarily closed and will resume operations as of Monday October 20, 2025.
  
  If you have forgotten your password, you can initiate a request by visiting https://passwordreset.sheridancollege.ca
  
  If you have any general IT questions, please visit https://servicesheridan.sheridancollege.ca
  
  For further assistance contact our team through our phone support channel at +1 (905) 845-9430 ext. 2150 or visit one of the IT Support Counters at your local campus.
  
  We apologize for the inconvenience, and we look forward to supporting you through our chat support service in the future.
  
  IT Service Desk

Important Messages

• For your account security, we are unable to issue usernames, passwords or reset MFA (Multi-Factor Authentication) via chat. Please give us a call during our regular hour at (905) 845-9430 extension 2150 for support.
  
  For self-service password resets visit https://passwordreset.sheridancollege.ca/
• IT Service Desk - Hours of Operation
  7:00 A.M. - 10:00 P.M. Monday - Friday
  
  Closed weekends and statutory holidays.